I ORDERED MY FIRST PAIR OF SHOES TODAY. I WAS UNAWARE OF THE CHARGE FOR THE VIP ELITE PROGRAM BUT I CALLED AND LET THEM CLARIFY THE TERMS FOR ME. I UNDERSTOOD EVERYTHING. YOU EITHER SKIP FROM MONTH TO MONTH BEGINNING OF THE MONTH AND NOT HAVE TO PAY THE $39 OR YOU CAN CANCEL MEMBERSHIP FOR FREE AT ANYTIME. SIMPLE! BEING POLITE GETS YOU MILES BUT BEING RUDE GETS YOU NOWHERE!