Tonya G.

Swagbucks is the reward site I have stuck with. There are so many different ways to earn Swagbucks and once I redeem them, I receive my gift card code instantly! Swagbucks offers many different prize choices, but the one that keeps me using the site is that they offer Amazon gift cards. It doesn't take me long to earn one either. I mostly earn my Swagbucks through internet searches and shopping through their links, but sometimes I answer polls, watch a series of videos, or answer surveys.

I bought my movie at Walmart and set up my Vudu account. Although the movie was supposed to be instantly added to my account, it wasn't. I thought perhaps there was a code I needed to enter. I looked all over the inside and outside of the movie box, but found no code. Thinking the code must have been on the shrink wrap that I threw away, I contacted customer service by e-mail (the only way I found to contact them) and explained the situation. They not only asked for a copy of my receipt, they also wanted photos of the front and back of the movie box and a photo of the UPC. I gathered all that information and sent it in a reply to the e-mail.

A few days later, I received a e-mail from Vudu saying that since I hadn't responded in 96 hours, they were closing my case. What? I went to Vudu's site and found the original e-mail and my reply to it with the numerous attached photos. I sent a new e-mail asking Vudu to review my original ticket. I received a confirmation form letter saying they would respond to my e-mail promptly. That is the last I have heard from them. I am tired of trying to contact them, and I still don't have my movie on my account. I'm not going to bother with this service again.