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I purchase from a lot of different places online and I tend to only review them if my experience wasn't good because I want to warn people. I would like to definitely alert people to the fact that I ordered a blue and white checkered button up shirt (which is still displayed on OpenSky's website right now) last year. I also ordered the same shirt from one of those wholesale sites, RoseGal, JollyChic... I don't remember which one. I paid $9 for the same shirt from RoseGal and $58(!) through OpenSky. "How is that even legal", I wondered? I guess retail stores do it all the time, but that seems like more of a standardized process. Either way, I returned the one from OpenSky and the return process was terrible, especially for 2015! It took forever, the girl was nice enough and they try to make it all cute with their "Customer Love" thing, but really it just seems like a bunch of interns in some trust fund babies office suite trying to make sense of what exactly it is that OpenSky ACTUALLY does!? I still can't figure it out. Basically whoever came up with it makes a percentage off of other people selling any random thing and for no good reason. Unlike really cool sites like Etsy, where it's original pieces that are valuable. I urge people not to buy from here and not to sell from here. Create your own store, build your own business online, it's not hard to do today, and stop lining some rando rich guys bank account for bad customer service, and a "credit system" that seems like a trick to get you to buy more over priced item for no reason at all.
By the time you get the order it will be a different season and you wont be able to wear it. They also do not answer you about your order and give you the runaround about where it is, why it's taking so long and when it's being shipped, with ridiculous answers such as: "we are sorry for delay it will ship ASAP, we think you will get it next week". I don't understand how this place thinks it will stay in business like this. No one will put up with this more than once. I say do not support this - whatever it is. If I could give it NO stars I would.
Greetings! Thanks for your order in our website. We are very sorry for the delay in shipping. Here is a link of the shipping information, please have a check: http://www.dhl.com/content/g0/en/express/tracking.html?AWB=8052684905&brand=DHL. Anything else needs help, please email to service@jollychic.com or contact with our 7*24 hours live chat.
Best wishes!
Jollychic Customer Service Team
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Took funds out of my account and cannot use it! Horrible card! My employer sucks! MHPWQ.org!
Hi Toni! We are very sorry to hear that you feel that way. OpenSky hosts thousands of different merchants and, while each merchant is responsible for setting the prices they would like to charge for their products, we take provide in presenting shoppers with a unique assortment of products in a fun and interesting manner. In the event you need to return a product (as it sounds like you are aware), our Customer Love team will provide you with a shipping label to return the product in question to the merchant. If you need any further assistance, please feel free to call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you further. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.