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toni h.

Contributor Level

Total Points
91

1 Review by toni

  • NoMoreRack

8/30/13

I have been ordering from this site for awhile. I new shipping would take awhile. Several items didn't show up once. The first time it was 3 items they asked me to make a police report. I did and sent it in. The second time they sent me the wrong purse. I sent photo as asked, ripped seems in clothes sent photos. Three items didn't show up again. I filed a report. Then my account was terminated! I'm out money and livid!

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Nomorerack C. – NoMoreRack Rep

Hi Toni H.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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