I placed an order on 21/3/2016 I received confirmation that it was shipped on the 25/3/2016. I have still not received this order and have been searching for a way to contact the company but it seems impossible - there is no customer service email or phone number to reach them. I have tracked my order online as they suggest and it says my order arrived in Sydney on the 31/3/2016. Usually mail takes a couple of days to reach me from Sydney but it has been several weeks I would like it to be followed up but there seems to be no way of achieving this?!?!