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Tonia M.

Contributor Level

Total Points
81

1 Review by Tonia

  • LiveCareer

9/18/14
Verified purchase

Paid the money to have my resume printed, and the second draft of my resume never saved on the site. Contacted customer service and they said they could see it and canceled my request for help. After two times of doing this, I just cancelled my subscription. Poor customer service.

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Laura T. – LiveCareer Rep

Hi Tonia M.,

I’m very sorry that you have had this experience with our service. We have an auto-saved feature and all of the resumes created are stored on the resume tab.

I would appreciate if you would contact me directly with the email address you used to create your account so that I can check on it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Tonia Has Earned 1 Vote

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