Thumbnail of user tomw80

tom w.

Contributor Level

Total Points
81

1 Review by tom

  • Airbnb

8/28/15

Until the last three stays. Hosts are misrepresenting their offerings. E.g., dirty, no parking when they say just the opposite. Last one was uninhabitable because it was too hot inside the premises - the host had all the windows locked shut. From now on I'll travel less, use budget motels and find hostels to stay at. For the amount of time and effort involved in securing a decent airbnb space it just isn't worth it. And airbnb doesn't remedy misrepresentations or properly refund guest charges when they should. They give you a number to call in the event of a problem but these people airbnb agents you talk to are apparently incentivized not to offer any solutions that would cost them $$ - they just like to talk. And agents contradict each other and don't follow thru on resolution promises.

tom Has Earned 1 Vote

Tom W.'s review of Airbnb earned a Very Helpful vote

tom hasn’t received any thanks yous.

tom doesn’t have any fans yet.

tom isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user appelo
appel o. reviewed Airbnb
4/20/24

Worthless after a change of date, they cannot issue an invoice with a new date So you can't...

Thumbnail of user juliem3060
julie m. reviewed Airbnb
3/23/24

Airbnb does not vet their properties / owners. We cancelled a reservation after discovering that...