Tom P.

Absolute horrible experience. They charge you for checking your bag. Then the flight lands and sits waiting for a gate to be empty. Then you're late for your connection. Then they lose your bag. Trying to get information is an absolute disaster with all the recordings on their phone line. You wait literally one hour on the phone waiting to talk to someone. When you finally get a human being they can help you. It took a day and a half to finally get my luggage. They ruin your vacation. In a nutshell this is the worst airline I've ever dealt with. I will never fly with them again. $25 to check a bag and then they lose it. You would think they would refund the $25 but no way

No matter how many miles you put, they keep sending you matches hundreds of miles away. People you contact are no longer on there. Once you cancel they use you profile forever. They keep sending you emails that someone sent you a message or is interested in you. Stay away its a rip off