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DO NOT USE THIS SITE.
If you're not careful they will take 34.99 from you every month, and of course their "phones are currently down" and after waiting for live chat for almost an hour, no response. It happened to me, i'm a college student, so of course i don't have money to just throw around. But luckily i realized it right away and was only charged once.
Not to mention, the title of the site is a lie, "free resume building". Yeah sure, you can build it for free, but you have to pay to do anything with it afterwards.
Most people use this site to make their resume quickly, find out after working on it for X amount of time that it costs 1.95 for a two week sub to even save it, pay for it, and probably never go back on it.
This is where they screw you.
34.99 a month is a scam in itself for resume formatting. Two weeks for 1.95 turns out to be 34.99 every month until you realize they stole your money.
They know damn well most people aren't going to read through all the terms to find that if you don't cancel after two weeks that they will charge you, and they use this to their full advantage. How this site is still in operation is beyond me.
Stop ripping people off, change the auto charging. If i wanted a monthly subscription i would have signed up for it. I want my money back.
Tip for consumers:
cancel now.
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Tommy G.,
I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. The job market can be tough these days and many customers use our site realizing that a customized resume and cover letter for each position for which they are applying increases their odds that they will become employed. All of our subscriptions are auto renewing. This is to ensure no interruption in your service. We offer several ways to cancel including by phone, live chat, email, and self- cancellation in your Account Settings if service is no longer needed.
Our record shows that your account has already been cancelled. I have refunded the full amount of $39.80 as a courtesy credit. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues. You can email me at anna. B@livecareer- support.com
Best regards,
Anna
LiveCareer