I was promised a refund over 6months ago which was all a lie. I was told to resell my junk product myself.im not sure the attorney general hasn't stepped in to shut this company down. All bad reviews are the exact same problem. Good luck if order from them you have been warned. Not to.
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you. We will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from sitejabber and we will solve it with you quickly.