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Tom B.

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1 Review by Tom

LightInTheBox

  • LightInTheBox

“Shipping info bogus!”
12/14/15

I ordered some goods in late November, and went into their website over a week ago to find some tracking information. I called Greyhound Shipping based on the info posted on the website. The rep at Greyhound spent quite a bit of time with me trying to assist in finding a way to track the order based on the info posted by Lightinthebox, but could find nothing, and told be that they've had many calls similar in nature to mine. I could not find any way on the website to contact Ligthinthebox to clarify.

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Helpful  (2)
Thank you
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LightInTheBox F. – LightInTheBox Rep

Dear Tom,
We are very sorry for the inconvenience. Any questions concerning your order please log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html.
If you ordered on MiniInTheBox, here is how you can contact them: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
Sincerely,
Lightinthebox

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