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I ordered a weeding dress for my fiance.
When dress has arrived, I can only say I was disappointed, because dress wasn't one that I ordered, so I send a email to customer support, and when i received a answer to my email the frustration was on edge, because they said the dress they send me is almost the same as I ordered, and if I didn't like the one they send me i can ordered a new one, and they will give me 50 dollars of discount, or they can reimburse me 30 dollars...
ONCE AGAIN DON'T DO BUSINESS WITH THEM!
Tolusic V.'s review of Tidebuy earned 3 Very Helpful votes
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Empty.
Like I'm actually flabbergasted because I'm usually the type of person to never fall for stuff...
Dear friend,
Thanks for your shopping on Tidebuy.
We sincerely apologize for this problem happened on you. The order number is very important. Could you please give me your order number? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@tidebuy.com or reviews@tidebuy.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Tidebuy Team