Why would you bother to have a dept called customer care if you don't give a hoot about your customers? They claimed to have left me a message for the delivery of my TV, but no messages or calls in my history. Then 2 days later I call to check on the status, and they tell me they can't deliver for another four days. I ws using the TV for a party that was before this delivery date. The delivery date they say it should be there by already came and went. When I told them I needed it before that date for my party they responded with, "So are you telling me you want to cacel yur order?" Piss Poor customer service. They try to bully you, and tell you how it is going to be. Well, lets see how you feel when I charge back the purchase. Go to hell U.S. Appliance you SUCK!