I got gift cards for Christmas... finally decided to use them today, got some error like bad code or expired then i check the balance using their site and the balance is the value on the front of the card. Called customer service, been on hold for 1 hr exactly. I'm going to hang up and ask my brother to never waste his money on these gift cards. I'm going to grind these up and never look back. I might even look into shorting this company if its publically traded.