If it's unfavorable they delete it. I made a comment on their FB a few weeks ago saying I loved their clothes, but I wished that they would use real models on their websites and actually use real measurements for those models so customers have a better idea of what to buy. Check out their "models" they're plastic and their hands are always in the same position and its hair is always braided to the side; a stupid manikin Anyway, they took my comment down and I noticed, so I messaged them. I asked them in the message why they took my comment down and I thought that it was rude because I was just trying to be constructive. And they never emailed me back so, the end.