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T M.

Contributor Level

Total Points
101

2 Reviews by T

  • PopJulia

1/8/18

The sizes are wrong
The color, shape, stitching etc are off
I agree with most of the other 1 rated reviews. Their return policy is horrible, and they force you to keep this cheaply made CHINA product. Do yourself a favor and do not purchase from popjulia.com.

Tip for consumers:
THERE WEBSITE IS FILLED WITH LIES AND SCAMS! THERE IS NO EXPRESS SHIPPING. IT TOOK ALMOST A MONTH FOR ME TO RECEIVE THIS TRASH AND I PAID $17 FOR EXPRESS SHIPPING!

Thumbnail of user popj1
Pop J. – PopJulia Rep

Sorry for all inconvenience caused.

About size: We recommend you use “Size Guide” to better determine your ideal size, because sizing varies between our items. “Size Guide” with detailed product measurements is included on each product page.

As a note, these are measurements for item itself. You can compare these measurements to similar pieces you already own. Be sure to check the measurements provided online for each dress advertised as comparing them to yours to insure a better fit.

About return: Purchase (except swimsuits) can be returned/exchanged within 15 days from the delivered date.
You can check the return policy here:https://www.popjulia.com/help/returns-and-exchanges
If you run into any issues, feel free to contact us at any time.

  • RoseWholesale

10/5/15

10/15/15:
YOU'VE SENT SEVERAL EMAILS TO ME WHEN? I'VE HAD TO COME ON SITE JABBER BECAUSE I CANNOT CORRESPOND WITH THIS DISGUSTING COMPANY! THESE GENERIC RESPONSES ARE THE PITS! ONCE AGAIN, I CANNOT UPDATE ANY TICKETS ON YOUR WEBSITE BECAUSE THAT FEATURE IS DISABLED! I REPEAT, I CANNOT UPDATE THE TICKET AT ALL! DON'T GIVE ME ANOTHER GENERIC RESPONSE! AND STOP, STOP, STOP TELLING LIES! TRUTH IS, I CANNOT TRACK THIS ORDER THAT SO CALLED SHIPPED, AND I STILL HAVE BEEN TOLD NOTHING ABOUT THE ITEMS THAT WERE NOT SHIPPED AT ALL! ONCE AGAIN, CANCEL THE ITEMS NOT SHIPPED, AND REFUND MY SHIPPING THAT I WAS ALREADY CHARGED FOR THOSE ITEMS! I WILL CONTINUE GIVING YOUR COMPANY BAD RATINGS, DESERVEDLY! RIDICULOUS!

Tip for consumers:
STAND CLEAR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear T M.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
Please note that we have replied you in many emails and we are trying our best to solve your problem. In addition, we have changed the address for you and please check the email we sent.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Kind regards
Rosewholesale Customer Service

T Has Earned 21 Votes

T M.'s review of RoseWholesale earned a Fraud Buster vote

T M.'s review of PopJulia earned 12 Very Helpful votes

T M.'s review of RoseWholesale earned 8 Very Helpful votes

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