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Got a $5 coupon code for signing up for newsletter. Tried to order using credit card after applying the code. Credit card protection rejected the sale. Tried to use PayPal - but now the Code is invalid because it has been used already. Called Customer Service - they will not reissue a new coupon code. They lost me as a customer with this one!
T K.'s review of Pet Shed earned 3 Very Helpful votes
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Hi T,
Apologies for the inconvenience that you experienced. As for the credit card issue, this is because of our merchant provider, Worldpay is a UK based company and processes over 30 million transactions a day. Worldpay processes our transactions via a merchant account in Hong Kong before the funds are settled to us here in Australia. Sadly though we can only issue one coupon per email address.
Kind Regards,
Pet Shed Team