I wrote my original review on 11/18/2014 (http://www.sitejabber.com/reviews/www.dresslily.com#550) complaining how I have not received my winter coat. When I posted my original complaint, they said that they will "look into it" and send it. It is now April 2015! Still no sign of my coat!
Stay aways from DRESSLILLY.com and any sites like this! They are scamming Americans!
Dear TJ j.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Could you please offer us your order number so that we can check for you?
We would be grateful if customer could please continue the communication with us in support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Customer Service from Dresslily.com