I bought some dresses from them this summer(4 for $20 or something like that). It took forever for me to get them, one of the straps came unsewn first time I wore it. I contacted them via e-mail and tried to cancel my order a week after I placed it because I had yet to hear anything as to the status. They got back with me right away, I was told that they has already sent my order to their distributor and that I could not cancel but only return it when I received it. I got the them, fixed the strap, gave one to my daughter, and ended up with three cute light weight summer dresses.