- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
**********i received a message from SiteJabber that I should have Listia open my case again and to let them know that I heard from SiteJabber and to ask if there was something that could. I did this and told Leslie at Listia that I wanted my money back for shipping but since I figure that is not going to happen then I would like to be able to leave negative feedback. I was told that although they couldn't MAKE the seller send my money back that could, and would strongly urge her to do that. She also offered me 20,000 credits for my trouble. I decided to take the credits and to see how things go by giving them another chance. I will just need to be more careful with the shipping charges.*********** I went on this site and won my first auction on February 27,2014. I never received my item, even though I paid the shipping charges of 4.99. I emailed the seller and she asked that I be patient because it was coming from China and could take 20 - 25 days. Then in late March my father-in-law passed away so my mind was elsewhere dealing with estate stuff and all and I finally thought to check with her as to why I had not received it, on May 7. Then on May 13 I finally hear back from her and she stated that it should take from 28-40 days and to please be patient. On 5/15 I emailed her back that I was tired of waiting and that I would expect my refund on or before may 19. On May 27 I emailed Listia about this and after several emails they gave me back my credits. But her account would only let me give positive or neutral feedback. I am unable to give any negative feedback. Listia told me that was because I waited until after 60 days to ask for a refund. But that they would deal with the seller. To which I asked how they were going to deal with her. She told me she could not tell me that due to privacy. But she was snippy and I'm sure that she could have told me how they were going to deal with her. I wasn't asking her name or where she lived. Because all emails go through Listia I don't even know her email. Anyway. I was waiting until I heard from Listia to get my friends in on it. My advice STAY AWAY!
Tina B.'s review of Listia earned 2 Very Helpful votes
Tina hasn’t received any thanks yous.
Tina doesn’t have any fans yet.
Tina isn’t following anybody yet.
Empty.
Hi Motherhen83,
I understand you've received a refund of your Listia credits since that seller didn't ship you the item you won in the auction. Listia Assurance protects the winners in the rare cases like this and sorry to hear that it took so long while the seller kept delaying the delivery.
Should you have any other issues with this or another case, please make sure to contact our support team for additional help. Clock on Member Support at the footer of each page. Thanks!