Tina B.

By far the WORST experience I've ever had with online shopping! I made an order on Saturday and noticed right away the address was wrong, I was told I had ro email customer service to fix the issue and was promised a responce within 24 hours. 5 dats and 5 emails later I finally get a response stating the address cannot be changed, all I could have done is cancel the order and place it again with the correct address, BUT you can't cancel the order after 9am EST after the order is placed, and since it took them 5 days & multiple emails to get a response it was too late to cancel the order. So now I have a package with $50 worth of merchandise going to the wrong address and I'm told "sorry can't help you", and my order is still processing, it hasn't even shipped yet!