Tim T.’s Reviews of DressLily & more

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1/19/16

I ordered 6 items on 1st of December! It's now the 19th January! Only one item arrived, and they sent the wrong size! Every attempt made to contact dress lily has been unsuccessful and when finally did, they refused to refund me for the items I do not have! DO NOT SHOP HERE, They take your money without getting you your items!

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CustomerService R. – DressLily Rep Over a year old

Dear Tim T.

We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.

We have offered a solution on email, could you kindly check the email? If you have any problem, you can contact us on ticket.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Dresslily Customer Service