Tim D.

I buy anything I can on Amazon! We are prime members so get free shipping. We recently moved out of state so purchased almost everyone of our Christmas presents with Amazon for Christmas 2015. Free shipping, gift wrapping at a small fee, can send it directly to who it is for. The best easiest way to Christmas shop ever!

Overpriced but they do price match. Why drive to their stores though when you can just order it online from someone cheaper in the first place? Some people do like to see and touch though which is in my opinion the only reason they are still in business. Probably also that there are still a lot of people out there that don't trust buying things off of the internet yet, once they catch on Best Buy will fade away.

We got an email out of the blue from these scam artists and decided to order a couple of outfits for our granddaughters. The transaction went fine, they were a little slow on shipping but the items got there correctly and the kids loved them. The problem is that you are automatically signed up for their "VIP" program without realizing it. I went to balance the checkbook at the end of the month and there is $29.95 missing. I saw who it was on the bank statement though so logged into their website to see what was going on. I start reading and find that somehow I have indeed enrolled in this program. I called and the person who answered at first said she could not refund my money. I asked to speak to a supervisor and was actually transferred to someone fairly quickly, probably within a minute. The supervisor who you could tell kept trying to read from a script tried initially to I think say that I had knowingly signed up for it. I stopped her and told her their process was deceptive and the ONLY thing I wanted was a refund and my account cancelled. She went back to her script and I had to stop and tell her this 3 times before she finally agreed. You have to be a little stern with them but she did refund my money. As I titled this, the way they do this has to be illegal or at the least unethical on some level. The clothing was liked by the kids (we are out of state so I haven't actually seen the items) this whole membership thing is very shady. I agree with others on staying away just because of their shady business practices.