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I purchased a site off wix, it advertises £7 per month so put details in and they took £111 out of my account, now find they have billed me a further £26, if I try to access my account on wix it says whoops you don't have one yet so I cannot do anything. They say go to support that sends you to the pGe to buy the services, i have tried several e mails to try to resolve and get the same advice even though I have told them it's not working, they now have 5 working days to sort or I report them to the relevant Authorities, in May opinion a rip off just avoid,
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Hi Tim,
We have premium plans that can be paid for once a year or once a month. It seems that by mistake you purchased the annual plan instead of the monthly plan. If you login and can't find your account, most likely a different email was used during purchase. Our Support Team will be glad to help you find your correct login email. Just send us an email to premium@wix.com (you can add the title 'Attention: Leah' so we know you're from SiteJabber) and we'll respond within a few hours at most.
We look forward to hearing from you.