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Tilli C.

Contributor Level

Total Points
105

1 Review by Tilli

  • Sammy Dress

2/26/15

Never received my order but they have my money!
http://www.bbb.org/central-california-inland-empire/business-reviews/clothing-retail/sammydress-in-rancho-cucamonga-ca-*******

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sammydress h. – Sammy Dress Rep

Dear Tilli,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently.
Please tell us your order number soon so that we can check your order.If it’s lost during the time of shipping, we will claim from shipping company for compensation, please don’t worry.
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
We will be in touch to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Best Regards
Sammydress Customer Service

Tilli Has Earned 5 Votes

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