Tiffany N.

I bought my dress because it looked nice in the picture and it was on sale. The sale was ending that night, but when I visited the url for that dress again the next month, the sale was still going on. The sales just repeat so it looks like you're saving money. The sales representatives are very difficult to communicate with because they don't fully understand English, though they design it like an English-speaking website. They try to justify any errors in the dresses by saying they're all "handmade".

My dress took about forty days to be made, then I got an email saying it would arrive at my door in 3-5 business days. I contacted them 10 days later saying my dress hasn't arrived yet and they said they would email me later about the problem. They never did. I contacted them again two days later and they told me that I'll probably have to wait another four days. When I quoted their late shipping policy, they only responded with "." twice, then stopped replying to me. The live chat screen doesn't load at all now. They never gave me any compensation for the lateness.

After a quick search, I found that most of the "good" reviews on here are fake, and the pictures on their profiles are taken from girls (mostly non-English speaking, Italian girls) without their permission. A waste of a good amount of money.