I got the shoes within a week of placing my order online. It took 3 days to process and 2 days to ship. Shipping was fast and accurate.
The shoes that I got were exactly as pictured and are BEAUTIFUL! I am very happy with them except the width was said to be "medium" although it is a bit narrow for my feet (I don't have really wide feet, pretty average). I still love them though. My only other complaint is that the zipper doesn't run smoothly, but the shoes are still what I wanted and I'm still pretty happy about them.