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Tiena P.

Contributor Level

Total Points
80

1 Review by Tiena

  • LiveCareer

2/19/14

This is a real scam. Free there is nothing free read my email trail and see for yourself how they will bill your credit card monthly of 34.00 and then you try and recover your money. They are a scam dont use your credit card dont use this site.

They billed me for 10 months prior to me picking this up on the credit card.
The card was used for the $1 free trial. See response saying i never used their site and it was evident that i had not used the site for 10 months but they kept billing me and billing me. What a company the next step is to report this to the fraud office as a scam so they are aware of this and more people can read about this mis-representation.so paid for ten months non use they credited 3.

Beware scam scam scam

Dear Customer,

Thank you for contacting LiveCareer Customer Service.

We have already refunded you 1 of these transactions for $34.95

Since our policy is stated in several places on our site, and we do require that you cancel within the trial period, we do not normally issue refunds for users that fail to cancel their accounts. But in reviewing your case, we have agreed to make an exception, and issue you additional 2 refunds each in the amount of $34.95. You will see this amount back to your account within the next 2-3 business days.

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Laura T. – LiveCareer Rep

Dear Tiena,

Thanks for your comments.

Tiena, we take great care in letting our customers know what they are subscribing to and you can cancel at any time. We explain that the subscription is auto-renewing, underneath the description of the subscription in bullet form, as well as in the confirmation email you receive once you subscribe. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings! If service is no longer needed.
We have issued you a refund as a courtesy credit.

If you have any questions regarding your subscription our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com

Best Regards,

LiveCareer

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