Thomas K.

It is sad to mention that Displays2go didn't take my three separate orders serious. For my first order I received an used item, yes, that right, USED! If I could add pictures of what I have received I would. The product was built in China and was falling apart once fully construed. On my second order I decided to get a better quality product. I order several items that have the post: ORDER IN THE NEXT X MINUTES AND WE WILL SHIP YOUR ITEM(S) WITHIN THE NEXT BUSINESS DAY. It's a lie, who would advertise this if you cannot guarantee? Very unprofessional! After 5 days (3 business days) I check back with Displays2go to find out they just sent it. Yes, their team understood my frustration since this order was time sensitive. So we canceled the order and order the same items with OVERNIGHT SHIPPING. After 2 days (the day I should receive the items) I get an email that says the items still have not been shipped. By now the first order that was canceled should have come in shortly but that's to late as well. I'm confused as to where the current status is of my orders and I have not received any money back but instead I have a double charge without any items. It is very frustrating to deal with a company that doesn't take customer requests serious. After dealing with Displays2go for over 10 days I have to inform our clients the product isn't available. I wish there would be a way of fixing this issue but I disappointingly believe Displays2go is not capable to fix their errors. Who knows how this will turn out but as a customer I must say I'm not thrilled with Displays2go...