Theresa W.

I ordered 3 tops and a bracelet from Dresslily on December 18,2014. I received 1 of the tops that doesn't even look anything like the top I ordered and have yet to receive the other 2 tops and the bracelet. I have submitted 2 "support" tickets but they said because I didn't "pay for tracking" they can't tell me where my order is. I received a tracking number when my order supposedly shipped but it gives you no information at all. It has been 49 working days and yet still nothing. I purchase items online all of the time and have never had it take this long for anything. I have a son stationed in Japan and send him boxes all the time and the longest it has ever taken is 3 weeks. Dresslily should be shut down! They are just taking our money and not shipping our product as promised. I will NEVER buy from Dresslily again. Shameful. Just makes me heartbroken that they can take advantage of people the way they do.