This company withdrew $9.95 per month for two years before I realized it was an unauthorized charge on my bank statement. I had made one initial purchase and they continued to withdraw a monthly sum without my authorization or any notice whatsoever. I mistakenly thought my husband was ordering a product from them monthly. When i contacted the company they said they were going to issue a 4 month refund and lied about when i made the purchase saying it was recent which it was not. I also contacted my bank and they issued me a full refund for ALL of the charges. If you are having the same issues as i did CONTACT YOUR CARD COMPANY NOW and let them know! It's the only way you will ever get your money back. As long as consumers allow this to go on, these scammers will get away with it. Good luck! Would give zero stars if i could.