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Thaddeus C.

Contributor Level

Total Points
83

1 Review by Thaddeus

  • Tmart.com

7/21/15

I bought a wl toys l939. First, I had paid for the extra shipping, and it still took a month for it to get here. Second, It came broken. Then when I tried to get a refund, they all but refused. They gave me the run around for a week before they finally agreed to send a mailing label so I can send it back. I'm still waiting on the label. If I were you I would NEVER use this site. They're customer service was almost nonexistent. They will not refund you, and you will wait forever for your items. And don't dare pay extra for the shipping!

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Tmart T. – Tmart.com Rep

Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our live chat staff and telling them the details of your problem?
Here is link:
http://www.tmart.com/support/live-chat.html
We will do our best help you solve the problem.
Thank you for your support and understanding.

Best wishes,
Tmart Service Team

Thaddeus Has Earned 3 Votes

Thaddeus C.'s review of Tmart.com earned 3 Very Helpful votes

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