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Thad A.

Contributor Level

Total Points
83

1 Review by Thad

  • JustAnswer

5/6/16

Got some really horrible advice working on my Benz, actually did much damage. Complained, Mark refunded my cost and cancelled my account on 4/4/2016. On 4/27/2016, they billed me ANOTHER $57! Emailed Mark, customer service, used chat, several phone calls. NO RESOLUTION!
Sooo. IN ADDITION to awful advice... they are using my information to STEAL from me!

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JustAnswer S. – JustAnswer Rep

Per your review on another site, we have already addressed the issues you raised. You have received a full refund for your question deposit. You were informed that you enrolled in our monthly membership and the payment was refunded for you. Please keep in mind that all transactions on the site are initiated by the customer. If you need assistance from our customer support center, you are welcome to send an email to support@justanswer.com.

Thad Has Earned 3 Votes

Thad A.'s review of JustAnswer earned 3 Very Helpful votes

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