Terry P.

I bought a weekend getaway to Niagara Falls. Scheduled my visit for 11/21/14. In the few days leading up to that Friday, the Buffalo area got hit with eight FEET of snow. The New York State Thruway was closed. No way to get through Buffalo (we were coming from Rochester), I had to cancel my reservation. My fiance and I are both 60 yr. Olds; not smart for us to be trying to navigate through snow covered roads that the NY State Police say not to drive on. I contacted Groupon to see if they would help me get a refund due to these extraordinary circumstances. Their reply; "read the fine print; no refunds". Think they would at least work with me to get an exception to the "no rescheduling" restriction? Like we already told you; read the fine print. I'm out about a hundred bucks, and Groupon will never get another dime from me.