Terry P.

We have purchased three deals from travelzoo. All were good deals.

Good selection, but expensive and long shipping process.
Have never had to return, the other reviews here will make me a more cautious buyer.

Although we have purchased a few vouchers and have had no problems, all negative on this site about not vetting their vendors and no customer service we have now discovered is absolutely true.
We too were caught in a bait and switch with Automotive Sound and Protection in Conshocken, PA (a sureal experience in itself). When we called Living Social for a refund of our 109.00, we had the same experience as all on this site.
No interest whatsoever. Our interaction actually involved the local police-LS had no interest.
Living Social Customer Service is apparently located in a secret bunker in Tulsa, Arizona. No one can give their name (although do provide fake ID badges) for "safety" reasons. No one will provide an executive Customer Service representative.

In researching Living Social. It does APPEAR they have an agreement with www.adr.org for arbitration. There is a 200 filing fee for the customer, but in LS site, it says LS will cover all costs, filing fees... Adr said they should then cover the filing fee and their fee is 1500. 00 to go to Arbitration.

Living Social lists Corporation Service Company, 2711 Centerville Rd. Suite 400, Wilmington Delaware, ******* as their contact for arbitration. THe number listed is *******900.

We are filing with adr. We have a call in to Corporation Service.

Based on our experience these last 2 weeks, I am assuming this may be more of their scam.

Perhaps if all file, it could be costly.

Also plan to contact our local news ABC Consumer Investigator after seeing this is their standard operating procedure. Anyone in Phila are may want to do the same, maybe the negative exposure could get some refunds.

Definitely will not but any other vouchers from Living Social.