Terry M.

Tried 3 times to book properties with HomeAway in the last couple of days. First was advertised as available, booked then declined as already booked. Second was booked, accepted and paid, then cancelled as already booked. Third was booked but owner didn't respond within 24 hours so booking lapsed, nevertheless 2 further payments were made against my credit card. I'm currently trying to get refunds for all the payments and also will hopefully remove my payment details from their system ( uk call *******3841). In the meantime I'd advise to steer well clear of this company - at best they can be described as incompetent idiots, at worst crooked scammers. BEWARE!