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Terry H.

Contributor Level

Total Points
80

1 Review by Terry

  • NoMoreRack

1/13/14

I don't even want to give this site 1 star. Terrible, terrible, terrible customer service! Ordered a tablet for my 8 year old granddaugher for Christmas. It would never even turn on. Emailed them immediately. After 2-3 emails back and forth, I was told that, oh sorry, it's been more than 14 days. No returns after that time. We can't help you anymore!

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Vincent D. – NoMoreRack Rep

Hi Terry H.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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Robert S.
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