Terry C.

I signed up for a sample box of Graze & of course they wanted a cc for a subscription to extend these boxes after the sample box was delivered and considered. The Subscription was Activated the DAY BEFORE my Free Sample box even arrived to my home & when I contacted Graze the very same afternoon I was told it was "too late" to get a refund since shipping was in progress. Now you can't find ANYTHING on their website or in email that there is anything, shipping wise, in progress (Especially since it's Christmas) but in writing to them twice all they do is give a Canned Response and "Nothing they can do" They have NO INTENTION of you TRYING, in fact when I went online to Cancel, it tried to give me 1/2 price on the next delivery... It's set to do THIS, but they can't give you a Refund... right. They are NOT Members of the Better Business Bureau, as i see they have several complaints, and I'm adding the BBB to my final email to them. If they don't pay me back, I'm warning my entire sales following on Facebook as well. This is nothing more than a trap. Ordinary Customer Service would allow you decent service. By the way, the Sample box i got was small and pretty much worth about $4-5 max---if that. I wouldn't have chosen any of the things they sent... It's like hitting your head against the wall--it feels so GOOD when you quit these guys.