terry b.

Horrible experience! I will never use this site again. I ordered tickets to the Trans Siberian Orchestra in Sacramento. I purchased tickets directly in front of the stage since my husband recently had cervical spine surgery & I knew he would have difficulty with a side view. I received my confirmation and my account was charged but I didn't receive the tickets. I was not notified of any problem until I called I was told that the "seller pulled the tickets" after I purchased them so they refunded my account. Ultimately, we paid more for worse tickets, even after explaining the circumstances & asking for a supervisor to assist in correcting their mistake.