I wish I had read this prior to trying to purchase on this site.
I bought 3 items total 2 different orders on 11/30 thru Paypal, charged just fine I excepted the slow shipping and then I decided to check my paypal account only to find an additional charge made from them on 11/26 with a order number so upon researching the order number on Dresslily the order number does not exist? So I sent them an email asking for an explanation and refund of the amount only to get one of the legit orders cancelled and refunded and not a word on the bogus order and charged amount and that was 2 weeks ago, no items have arrived either. Do not by from this retailer. I have also filed a complaint with Paypal and suggested they not associate with this retailer
Dear Teresa W.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
We want to extend our sincere apologies for the problems you have experienced.
We have offered an solution for your case on ticket, could you kindly check your ticket and offer us a reply?
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Dresslily Customer Service