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Awful experience with urban outfitters online shopping. I placed an order and kept checking the status to find out when item will be shipped - I paid extra for shipping because it was for an Xmas gift for my son. Finally I called customer service since website gave no updates and they tell me that the can't find the item and it will not be shipped! They should have told me when I placed the order or at least let me know - I had to call to find out and now I have no Xmas gift for my son. Not a happy camper! Do not order from here if you really want an item cause you may not get it.
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BEWARE EXTREMELY POOR INVENTORY MANAGEMENT Ordered an expensive product (from a third-party...
They charged me for a dress and never sent it. They also don't seem to want to correct their mistake
