They are crap, their service is crap.
First couple of shipments were fine 5 stars fine,
Then they started messing up valuations of parcels once they realised I was getting them in under $1000 even though the merchant receipt was provided, they went from charging $400 per shipment with one the exact same costing me $1800. They decided to put it on a pallet. This was 4 weeks before Christmas. So they held my Christmas presents for ransom. Crap service crap company