Thumbnail of user teresah15

Teresa H.

Contributor Level

Total Points
82

1 Review by Teresa

  • DresSale

8/25/14

I wish I could give them no stars but that's not an option. I don't know about all the positive reviews on here, but some of them seem very fake. The English is off, if you know what I mean. Now as for the business -- it is horrible. First off, they don't have a proper English speaking staff. Half the time, I could not understand a word they were saying. I sent in the measurements in and then they informed me of an additional 20 dollars per dress, which was not stated on the website. That's fine, I thought and proceeded with the order. The dresses were 1-3 inches smaller that the measurements I had sent in. When I asked them to fix it or send me material to fix it, they replied with "it's reasonable to expect 1-3 inch differences" --- really? Then why on earth would I send in measurements? Seriously, the WORST customer service experience ever. Additionally, the dresses do not look anything like the picture. Buyer beware and take your money elsewhere! I have now contested the charge with my credit card company.

Tip for consumers:
Just don't use it. Take your money elsewhere.

Service
Value
Shipping
Returns
Quality

Teresa Has Earned 2 Votes

Teresa H.'s review of DresSale earned 2 Very Helpful votes

Teresa hasn’t received any thanks yous.

Teresa doesn’t have any fans yet.

Teresa isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kw531
K W. reviewed DresSale
1/3/22

Beware that the do not send the items pictured on their website. It's a total Bait and Switch!...

Thumbnail of user dh481
D H. reviewed DresSale
11/30/17

I ordered 2 ceiling light fixtures at about $115 each. On top of the purchase price, I paid about...