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Teresa D.

Contributor Level

Total Points
95

1 Review by Teresa

  • Tmart.com

1/19/16

Thank God I paid through PayPal. After tmart took the money out of my account I received a email requesting a picture of my credit card, a picture of my drivers license, my phone number and a copy of my Utility bill. Then when I emailed them back letting them know I had NO INTENTIONS of providing them with the requested information I then let them know someone should call me ASAP! The responding person said in their email "we have no phone service". Then why did you request my phone number?! I filled a complaint with PayPal. And tmart is supposed to refund my 200.00 dollars.

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Tmart T. – Tmart.com Rep

Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.

Best wishes,
Tmart Service Team

Teresa Has Earned 15 Votes

Teresa D.'s review of Tmart.com earned 15 Very Helpful votes

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