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Teresa B.

Contributor Level

Total Points
83

1 Review by Teresa

  • Adore Me

7/26/14

Stay far away from this site! Sizes are all wrong (even when using their own calculator). I figured it was their calculator, the items were sure to fit. I'm now out $60 because their calculator was wrong and they don't have the item in a bigger size. They may say you can exchange final sale items for same item in a bigger size if they don't fit, but they're pretty much always out of them. So really, you can't. They don't usually keep the same things in stock so once they're out their out and if yours don't fit you're SOL. Also the customer service lady was very rude. I don't usually buy things online because you can't try them on. I'm now stuck with something that doesn't fit and out $60 because they can't keep items in stock. You can't even return and pay a restocking fee (which I've always been against but it'd be better than these sitting around and being out the full amount). The guarantees are just there to make you feel safe and fool you into buying from them. Bunch or garbage.

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Adore M. – Adore Me Rep

Hello Teresa,

Thank you for reviewing Adore Me.

We are sorry to hear that you did not enjoy your brand new sets completely!

Our goal is to provide you with excellent quality lingerie that fits perfectly and flatters completely every time you shop. While the vast majority of our shoppers find our lingerie to fit true-to-size, we understand that shopping online for intimates can be tricky. Our lingerie is made from a variety of materials including lace, silk, satin, mesh, elastic therefore the fit is slightly different per style and we encourage you to direct any sizing questions to customer service via email, phone or chat to ensure the set will fit right.

That being said, we do understand the issue you brought up. Please provide your order number in a private message and we will assign your case to a manager in the customer service team, who will be happy to offer you a solution.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com

Teresa Has Earned 3 Votes

Teresa B.'s review of Adore Me earned 3 Very Helpful votes

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