Teresa A.

Let me start by saying you don't have to live at APEX, you can also book for one night suite, as I did for my birthday celebration 7/25/15. Reservation were book through Agoda.com. Also, when I book the one night stay on line its called Corporate Suites in Los Angeles Downtown.
Well, when I arrived after driving into LA and realizing the place was called APEX, I was a little confused, but was confirmed by security I was at the correct place, after showing my "your booking is confirmed and complete!" well it was not, this place left me lost in LA, did not honor my reservation, made up every excuse, that my card was not valid and that I was missing a number so they couldn't call me and also that they sent a e-mail, none of it was true. The truth is they sold my reserved suite to someone who was will to pay more.

So disappointed and ruined my weekend