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Tennille H.

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1 Review by Tennille

RoseWholesale

  • RoseWholesale

“Poor Service”
11/13/15

I order two sweaters October 22,2015 and have yet to receive it.

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Helpful  (7)
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CustomerService R. – RoseWholesale Rep

Dear Tennille H.
Thank you for being kind enough to tell us about your experience.
First, I want to start by saying how sorry we are about the stock issue.
The item you ordered is hot sale and there have been significant supply issues with the manufacturer. We had originally submitted a large order to them, however, despite repeated assurances, they only provided an incomplete batch which is far below the replenishment level to meet consumer demand.
We are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
Kind regards
Rosewholesale Customer Service

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