Absolutely terrible, this company is a scam.
There is no way to actually obtain a refund for a product, because they do not respond to emails and the contact numbers on their website are fake.
The quality of goods is very bad too so you are likely to want to return them!
Stay away from them!
Hi Temi. In reviewing your account, it does show a full refund was issued for your order. If you're not calling from within the US, unfortunately the 888 # will not work. If you have any questions or concerns, please feel free to reply to the e-mail you received. Thanks.