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Rubbish material and even more rubbish customer service. Just like romwe they are a scam. They use pictures to lure you in to what you think goods buying. It will either show up or not show up at all. The material is so horrible I wouldn't even wash my car with it.
Ordered a while ago a few items for over $200, the material and the make of the clothing was so rubbish I wouldn't even clean my car with it. They are NOT what's in the pictures! I would never buy from your horrible and misleading website again! Scammers.
Dear customer,
Nice day.
Thank you for your support and sorry for the displeasure.
We feel sorry that you are not satisfied with the quality of the items. On our sale page, you may get detailed information about the material of the items. Would you please send us some photos of the items which can show the defects clearly so that we can check for you? After confirmation, we will be responsible for any quality problem caused by us. Hope you can kindly understand and trust us.
Generally, there will be differences between actual items and pictures because of light and pixel reasons. Hope you can kindly understand. We will strengthen improvements in this aspect. Hope you can trust us.
It is not only our duty but our honor to help and serve our customers. We hope all of our customers can have a good shopping experience on our website. We promise we will improve ourselves with our best efforts. Hope you can trust us.
If there is any other problem, please feel free to contact us.
The email is webmaster@romwe.com.
Yours sincerely.
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Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you. We will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from sitejabber and we will solve it with you quickly.