Tee L.

**DO NOT... I REPEAT... DO NOT BUY FROM THIS COMPANY**

My husband purchase a DSLR camera from their website for my xmas gift. Everything was fine and working well, until it stopped working on our family vacation in Jamaica. I got the camera in Dec and it stopped working in Aug. When we got back to the states, I contacted Nikon to see if I could have it fixed. After speaking with Nikon and giving them the serial number listed on the camera, I was then informed that the camera is a REFURBISHED camera and I would have to pay $170 to get it fixed. After my husband paid over $600 for the camera. Nikon told me that if it was a new camera they would have fixed it and I would not have to pay. I WAS PISSED. So I contacted AJRiches customer services, spoke to ADAM who informed me they are not sure why I got an refurbished item and he would submit a claim and I he would call me back in 10 day. After the 10th day... I received no call. So I called... and called. Every time I called, ADAM was either busy or on the other line. Left him several message. No response. I finally spoke with him 15 days after our last conversation. He again claimed he doesn't know why I got an refurbished item and he would resubmit the claim, he was so rude and nasty. After our conversation, I asked would I need to call again after 10 days he said, Yes and HUNG UP THE PHONE ON ME! Ohh hell no... this company is $#*! & WILL RIP YOU OFF... I contacted the BBB to file a complaint.

*PLEASE STAY CLEAR FROM THIS COMPANY... TAKE YOUR BUSINESS ELSEWHERE*